Terms and Conditions

Terms and Conditions

Effective Date: January 15, 2025

Welcome to Shimmer Chef! These Terms and Conditions ("Terms") govern your use of our website, products, and services. By accessing or using our website, you agree to comply with these Terms. If you do not agree, please do not use our site.

1. Use of the Website

1.1 Eligibility: You must be at least 18 years old or have parental/guardian permission to use our website.


1.2 Prohibited Activities: You agree not to:

  • Use the site for unlawful purposes.

  • Interfere with the operation of the website.

  • Violate intellectual property or other proprietary rights.

2. Products and Services

2.1 Product Descriptions: We strive to provide accurate product information. However, we do not warrant that descriptions, pricing, or other content is error-free.


2.2 Availability: All products are subject to availability, and we reserve the right to limit quantities or discontinue items without notice.


2.3 Pricing: Prices are listed in USD and do not include applicable taxes, shipping, or duties.

3. Orders and Payment

3.1 Order Acceptance: Placing an order does not guarantee acceptance. We reserve the right to cancel or refuse any order.


3.2 Payment: By submitting your payment information, you authorize us to charge your chosen payment method.


3.3 Order Changes or Cancellations: Once an order is placed, it cannot be modified or canceled without contacting our customer service team.

4. Shipping and Delivery

4.1 Shipping Policy: Orders are shipped to the address provided at checkout. Delivery times are estimates and not guaranteed.


4.2 Lost or Damaged Packages: We are not responsible for lost, stolen, or damaged packages. Please contact the shipping carrier for assistance.

5. Refunds

5.1 Eligibility: Refunds are available under specific conditions, including product spoilage, shipping damages, or delivery delays, as outlined in our Refund Policy. Claims must be submitted with photographic evidence within 72 hours of receiving your order.

5.2 Process: To request a refund, contact us at info@shimmerchef.com with a description of the issue and supporting evidence (e.g., photos of damaged or spoiled products). Refunds will be evaluated on a case-by-case basis and, if approved, issued to the original payment method. Shipping costs are non-refundable.

6. Intellectual Property

6.1 Ownership: All content on this website, including text, images, and trademarks, is the property of Shimmer Chef and is protected by copyright and intellectual property laws.


6.2 License: You are granted a limited, non-exclusive license to access and use the site for personal, non-commercial purposes.

7. Limitation of Liability

To the fullest extent permitted by law, Shimmer Chef is not liable for any:

  • Indirect, incidental, or consequential damages arising from your use of our website or products.

  • Errors, interruptions, or delays in site performance.

8. Indemnification

You agree to indemnify and hold harmless Shimmer Chef, its affiliates, and employees from any claims, damages, or expenses resulting from your use of the site or violation of these Terms.

9. Governing Law

These Terms are governed by the laws of [Insert Jurisdiction], without regard to its conflict of law principles.

10. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of the website constitutes acceptance of the revised Terms.

11. Contact Information

For questions or concerns regarding these Terms and Conditions, please contact us:
Email: info@shimmerchef.com
Address: 3135 Geary Blvd., San Francisco, CA 94118

By using our website or purchasing our products, you agree to these Terms and Conditions. Thank you for supporting Shimmer Chef!